Because my father was ill yesterday, I need to go to the hospital, accompanied failed to see you off at the airport, I'm very sorry . I know you must be very angry, but for me, dad is very important also, father is sick, I must go with him 。I hope you'll understand 。
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Wang Hao Manager